Refund policy

Refund & Return Policy

At [Your Store Name], customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns
You may request a return within 30 days from the date of delivery.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in the original packaging
• Proof of purchase (receipt or order confirmation) is required

Non-returnable Items
Certain items cannot be returned, including:

• Gift cards
• Perishable goods
• Personal care items

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds
Once we receive and inspect your returned item, we will notify you of the status.
If approved, your refund will be processed to your original payment method within 3–7 business days.

Late or Missing Refunds
If you haven’t received your refund yet, please check with your bank or payment provider, as processing times may vary.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos, and we will resolve the issue as quickly as possible.

Contact Us
Email: support@[yourstore].com